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Algemene voorwaarden Golfhaftet Card

Algemene voorwaarden

[for now, only in English]

General terms and terms of use

In these general terms and terms of use, the following words shall have the following meaning:

Conditions: the general terms and terms of use as set out in this document and available on the Website

Leadingcourses: Leadingcourses B.V., the owner and provider of the website, whose principal place of business is at Orteliuslaan 1041, 3528 BE Utrecht, The Netherlands

Leadingcourses Content: all content on the Website including, without limitation, the text, software, scripts, graphics, photos, sounds, music, videos and interactive features on the Website, with the exception of User Submissions

Leadingcourses account holder: a registered User of the website

Membership Areas: parts of the Website for which Users can register and where Users can for instance place User Submissions

Services: any products, software, and services provided on or from the Website, any web page and content of the Website, as well as the professional services provided on or via the Website performed or made available by Leadingcourses or others

User: each person (including but not limited to Leadingcourses account holders) visiting the Website

User Submissions: The (textual) content submitted to the Website by registered Users

Website: and its subpages

1. Applicability
Any use of the Website and the Services is subject to the Conditions. Also, these Conditions apply to all offers and agreements to which Leadingcourses is a party.

2. Accepting the Conditions
In order to use the Webite and the Services, the User must firstly agree to the Conditions. The User accepts the Conditions by using the Website and /or Services. By using the Website the User furthermore consents to having his or her personal data transferred to The Netherlands and accepts that his/her personal data will be processed in accordance with the provisions of Leadingcourses’ Privacy Statement. The User may not use the Website and/or the Services if he or she does not accept the Conditions. The User may not use the Website and/or the Services and may not accept the Conditions if (a) the User is not of legal age to form a binding contract with Leadingcourses, or (b) the User is legally prohibited from receiving or using the Website and/or the Services under the laws of the country in which it’s a resident or from which he accesses or uses the Website and/or the Services.

3. Changes to the Conditions
Leadingcourses may make changes to the Conditions. When these changes are made, Leadingcourses will make a new copy of the Conditions available at the Website. The User understands and agrees that if the User uses the Website and/or the Services after the date on which the Conditions have changed, Leadingcourses will treat the use as acceptance of the updated Conditions.

4. Leadingcourses People Community
In order to access some features as well as the Membership Areas of the Website and the Services provided thereon, the User will have to register. When registering, the User must provide accurate and complete information. The Leadingcourses account is and the log-in details are exclusive and strictly personal. The User agrees that he or she will be solely responsible (to Leadingcourses, and to others) for all activity that occurs under its Leadingcourses account.

5. General restrictions on use
Leadingcourses hereby grants the (registered) User permission to access and use the Website and the Services, subject to the following express terms of use, and the User agrees that its failure to adhere to any of these terms of use shall constitute a breach of these Conditions on part of the User:

A. the User agrees not to (commercially) distribute any part of or parts of the Website, including but not limited to any User Submissions, in any medium without the prior written authorization of Leadingcourses;
B. the User agrees not to alter or modify any part of the Website or any of the Services in an unauthorizied manner;
C. the User agrees not to (or attempt to) circumvent, disable or otherwise interfere with any security related features of the Website or features that (i) prevent or restrict use or copying of any User Submissions or Leadingcourses Content or (ii) enforce limitations on use of the Website or the content accessible on the Website;
D. the User agrees not to use the Website or any Services, User Submissions and/or Leadingcourses Content for any commercial use, without the prior written authorization of Leadingcourses.
E. the User agrees not to collect or harvest any personal data of any User of the Website or any Service (and agrees that this shall be deemed to include Leadingcourses account names);

Leadingcourses is constantly innovating in order to provide the best possible experience for its Users. The User acknowledges and agrees that the form and nature of the Website and Services which Leadingcourses provides may change from time to time without prior notice to the User. As part of this continuing innovation, the User acknowledges and agrees that Leadingcourses may stop (permanently or temporarily) providing the Website and/or Services (or any features within the Services) to the User at the sole discretion of Leadingcourses, without prior notice to the User.

6. User Submissions
As a Leadingcourses account holder, a registered User may submit image and text content to the Website. The registered User understands that whether or not such User Submissions are published, Leadingcourses does not guarantee any confidentiality with respect to any User Submissions. The User retains all of the ownership rights in the User Submissions, but the User is required to grant limited license rights to Leadingcourses and other Users. These are described in paragraph 8 of these Conditions (Rights the User licenses). The User understands and agrees that the User is solely responsible for her or her own User Submissions and the consequences of posting or publishing them. Leadingcourses does not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and Leadingcourses expressly disclaims any and all liability in connection with User Submissions. The User represents and warrants that he or she has (and will continue to have during his or her use of the Services) all necessary licenses, rights, consents, and permissions which are required to enable Leadingcourses to use his or her User Submissions for the purposes of the provision of the Services by Leadingcourses, and otherwise to use his/her User Submissions in the manner contemplated by the Website and these Conditions.

7. Content of User Submissions
There is a prohibition against placing content on the Website if, in the opinion of Leadingcourses, its nature, content or impact is:

A. content in the field of pornography;
B. content containing discrimination, slander, defamation and/or any provocation, exchange of abuse or incitement to hatred;
C. content that might be felt to be threatening;
D. content that (disproportionately) infringes on the privacy and personal life of a natural person;
E. content infringing any intellectual property right, including copyright, belonging to Leadingcourses or to third parties;
F. content that can be assumed to be in any other way illegal;
G. content for commercial purposes;
H. content that might interfere with the proper performance of a computer or computer network;
I. content that is not in the spirit of or is incompatible with the editorial policy of Leadingcourses and/or that might (disproportionately) harm the interests of Leadingcourses and/or its employees.

The User agrees that he or she will not post any User Submissions that are subject to any third party proprietary rights (including rights of privacy or rights of publicity), unless he or she has a formal license or permission from the rightful owner to post the material in question and to grant Leadingcourses the license referred to in paragraph 8 below. Leadingcourses reserves the right (but shall have no obligation) to decide whether User Submissions comply with the content requirements set out in these Conditions and may remove such User Submissions and/or terminate a User's registration and any User Submission which is in violation of these Conditions at any time, without prior notice and at its sole discretion. The User understands and acknowledges that in using the Website and the Services, he or she may be exposed to User Submissions that are factually inaccurate, offensive, indecent, or otherwise objectionable to him/her. The User agrees to waive, and hereby does waive, any legal or equitable rights or remedies he/she has or may have against Leadingcourses with respect to any such User Submissions.

8. Rights the User licenses
When the registered User posts a User Submission to the Website, the User grants:

A. Leadingcourses, a worldwide, non-exclusive, royalty-free, transferable license (with right to sub-license) to use, reproduce, distribute, prepare derivative works of, display, and perform that User Submission in connection with the provision of the Services and otherwise in connection with the provision of the Website and the business of Leadingcourses, including without limitation for promoting and redistributing part or all of the Website (and derivative works thereof) in any media formats and through any media channels;
B. Leadingcourses the right to –if desired also on behalf of User - request the court to order anyone who has infringed upon the licensed intellectual property rights (i) seizure of the infringing act (ii) to pay damages to Leadingcourses (ii) to hand over the profits originating from the infringement to Leadingcourses and to render account therefor;
C. to each User of the Website, a worldwide, non-exclusive, royalty-free, license to access the User Submissions through the Website, and to display such User Submissions on a computer for non commercial, private use to the extent permitted by the functionality of the Website and under these Conditions.

The above licenses granted by the Users in User Submissions are perpetual and irrevocable, but are otherwise without prejudice to his/her ownerships rights, which are retained by the User as set out in paragraph 7 above.

9. Leadingcourses Content on the Website
The Leadingcourses Content is either owned by or licensed to Leadingcourses, and is subject to copyright, trade mark rights, and other intellectual property rights of Leadingcourses or the licensors of Leadingcourses. Any third party trade or service marks present on the Leadingcourses Content are trade or service marks of their respective owners. Leadingcourses Content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purpose whatsoever without the prior written consent of Leadingcourses, or the licensors of Leadingcourses. Leadingcourses reserves all rights not expressly granted in and to the Leadingcourses Content. As part of Leadingcourses's intellectual property policy, Leadingcourses will terminate user access to the Website if a user has been determined to be a repeat infringer. A repeat infringer is a User who has been notified of infringing activity more than twice.

10. Penalty clause
In the event of violation of one or more provisions of paragraph 5 of the Conditions by a User, it will forfeit to Leadingcourses, without any further notice or demand required, an immediate payable penalty in the amount of € 25,000.- or a penalty of € 1,000.- per day that such a violation took place and/or continues to take place, with a maximum of € 100,000.-- per violation, without limiting or precluding the rights of Leadingcourses to claim in addition from said User any damage which Leadingcourses has incurred or may incur.

11. Links from Leadingcourses
The Services may include hyperlinks to other web sites that are not owned or controlled by Leadingcourses. As an example, on the Website you may find special offers from third parties. To accept an offer, you will first be directed to the website of said advertising company. Leadingcourses only acts as an intermediate in this regard in the way that it provides these companies of advertorial space on the Website.

Leadingcourses has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party or third party websites. The User acknowledges and agrees that Leadingcourses is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such websites or resources. The User acknowledges and agrees that Leadingcourses is not liable for any loss or damage which may be incurred by a User as a result of the availability of those external sites or resources, or as a result of any reliance placed by him/her on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources.

12. Service transactions
Leadingcourses and its subsidiaries provide a service for the User to make tee-time reservations or purchases ("service transactions"). Each service transaction is governed by these Terms and Conditions and any specific terms and additional fees or charges of a particular transaction will be communicated to you during the check-out process. User agrees that in principal all transactions made by the User on the Site cannot be exchanged and are non-refundable. If a User - during the check-out process - selects the possibility to remain flexible, i.e. has the option to cancel a purchase in the near future, an additional fee (“cancellation fee”) can be charged by Leadingcourses to cover any fees charged by third parties (including but not limited to tee-time resellers, tee-sheet providers, payment solution providers and golf clubs). The cancellation fee ensures that if you cancel in time you will be refunded the amount paid for the tee time reservation(s). The cancellation fee however will not be refunded. If a User has opted for the option to cancel a transaction by paying the cancellation fee, in general that purchase needs to be cancelled at least 48 hours in advance of the start of the tee-time reservation or purchase. The User needs to cancel their transaction via:

  • their User Profile page (my/teetimes) o
  • by clicking the 'cancellation option' in the confirmation e-mail of that specific tee time
  • by calling our Customer Support department: +31 (0)30 78 100 78 (only during working days from 9.00 - 17.00)

If the agreed services cannot be provided due to force majeure (adverse weather conditions, closure of the course, repairs, etc.), the User will be refunded the full green fee price if the User opted for the cancellation option. In all other cases, Leadingcourses will contact the golf club about their policy. The User will - depending on the golf club - either receive a full refund, a voucher from the golf club to play on another date or a Leadingcourses voucher. Please note that we will always check with the golf club if User did not receive any other compensation. If the User did receive compensation (raincheck or new tee-time slot) then a refund or Leadingcourses voucher will not be possible.

By completing a service transaction for a specific golf club, the User expressly accepts the specific rules (including but not limited to possessing a valid golf federation license and complying with prevailing handicap requirements) of that specific golf club. If a User is not able to play or is prohibited to play at the specific golf club because User does not comply to the specific rules a refund is unfortunately not possible. Please note that a cooling-off period of 14 days in the EU (as stated in the Consumer Rights Directive) for buying online or remote buying is not applicable for purchasing an online service with a specific date, such as a tee-time reservation or green fee voucher.

13. Termination
If a registered User wants to terminate its Leadingcourses account, the User may do so by (a) notifying Leadingcourses at any time and (b) subscribing from the Membership area. The notice from the registered User should be made available to Leadingcourses by using the contact form.

14. Exclusion of Warranties
Nothing in the Conditions shall affect any statutory rights which the User is always entitled to as a consumer and that the User cannot contractually agree to alter or waive.

The Services are provided "as is" and Leadingcourses makes no warranty or representation to the User with respect to them.

In particular Leadingcourses does not represent or warrant to the User that:
A. (the use of) the Website and/or Services will meet the requirements;
B. (the use of) the Website and/or Services will be uninterrupted, timely, secure or free from error;
C. any information obtained by the User as a result of his or her use of the Website and/or Services will be accurate or reliable;
D. that defects in the operation or functionality of any software provided to the User as part of the Services will be corrected.

No Conditions, warranties or other Conditions (including any implied Conditions as to satisfactory quality, fitness for purpose or conformance with description) apply to the Services except to the extent that they are expressly set out in the Conditions.

15. Limitation of Liability
The total liability of Leadingcourses for culpable failure to fulfil the contract is limited to direct losses or damages and to a maximum of the amount that the Customer most recently paid to Leadingcourses in payment for goods or services supplied in terms of the relevant contract. “Direct loss” is understood to mean only the reasonable costs that the User must incur in order to make the User’s performance coincide with the contract.

In cases other than those covered by this Article, Leadingcourses may not be held liable for loss by Users or others, irrespective of the grounds upon which an action for compensation may be based.

16. Miscellaneous
The Conditions constitute the whole legal agreement between the User and Leadingcourses and govern the use of the Website and Services and completely replace any prior agreements between the User and Leadingcourses in relation to the Website and/or Services.

The User agrees that Leadingcourses may provide the User with notices, including those regarding changes to the Conditions, by email, regular mail, or postings on the Website.

The User agrees that if Leadingcourses does not exercise or enforce any legal right or remedy which is contained in the Conditions (or which Leadingcourses has the benefit of under any applicable law), this will not be taken to be a formal waiver of the rights of Leadingcourses and that those rights or remedies will still be available to Leadingcourses.

If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Conditions is invalid, then that provision will be removed from the Conditions without affecting the rest of the Conditions. The remaining provisions of the Conditions will continue to be valid and enforceable.

17. Professional photographers

Leadingcourses reserves the right to differentiate from these terms and conditions in an individual case, for instance when making arrangements with its professional photographers.

18. Choice of Law and Choice of Forum
Any and all obligations between Leadingcourses and the User, as well as these Conditions, are governed by and construed in accordance with Dutch law, with the exception of the conflict rules under Dutch private international law. The applicability of the United Nations Convention on Contracts for the International Sale of Goods (Vienna, 11 April 1980) is expressly excluded.

Any and all disputes concerning, arising from or related to a Service or any other agreement between Leadingcourses and the User that is governed in full or in part by these Conditions as well as any and all disputers concerning, arising from or related to these Conditions will be finally settled exclusively by the competent court of Utrecht, The Netherlands.

Last update: 01-09-2019

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